FAQ

Where do you ship from?

We ship directly from our international warehouse partners to ensure the best product selection and pricing.

2. How long does shipping take?

U.S. Orders: Estimated delivery is 7–15 business days after processing.

Processing Time: 2–5 business days.

3. Do you offer expedited shipping?

At this time, expedited shipping is not available.

4. How do I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number.

5. Do you ship internationally?

We currently ship within the United States only.

6. Can I cancel or change my order?

Orders can only be changed or canceled within 12 hours of purchase. After that, processing begins and changes cannot be made.

7. What is your return policy?

Returns are accepted within 14 days of delivery for unused, unworn items with original packaging.

Full details are on our Return & Refund Policy page.

8. What if my item arrives damaged or incorrect?

Email us immediately at urbandripdistrict/customersupport with photos, and we’ll resolve it quickly.

9. Do you offer discounts?

Yes!

10. How can I contact customer service?

Email: urbandripdistrict/customersupport